Troubleshooting and FAQs
Fix common problems, answers to frequent questions, and a glossary of terms.
Troubleshooting
"The Toolbox is not running"
The CodeMate Toolbox app is closed
Open it and leave it open
"You are not signed in"
The Toolbox is running but signed out
Open the Toolbox and sign in
"Update the Toolbox"
The Toolbox is too old for this version of CORA
Update it from app.codemate.ai/download
cora is not recognised
Your terminal was open before the Toolbox was installed
Close it and open a new terminal window; if it still fails, reinstall the Toolbox
Nothing happens when I start it
CORA needs a real terminal
Run it in a terminal, not through a tool that captures the output
It says it cannot edit a file
You are in a read-only mode
Press Shift+Tab until the prompt footer says code
It refuses to write AGENTS.md
Either one exists, or you are in a read-only mode
Rename yours, or switch to code mode
A mode change looks ignored
Something is still running from an earlier start
Quit cora fully and start it again
A permission I set is still asking
Permissions are read when the agent starts
Quit cora and start it again; /settings says so while the file and the running agent disagree
A rewind offers no code option
The folder is not a git repository, or that turn changed nothing
File snapshots need git; the conversation can still be rewound on its own
Answers come back empty
The configured model may be unavailable
Check with whoever set up your deployment
A new skill is not there
Skills load at start-up
Restart cora; /skills lists what is waiting
A new workflow is missing from the / menu
The menu is built at start-up
Type its name anyway; it works; it appears in the menu next time
The web search never finds anything
It may need approving, or be blocked on your network
Check you approved it, and ask your IT team about outbound access
Everything hangs
Something is stuck
Ctrl+C to quit, restart the Toolbox, try again
Odd characters appear when I type
A previous program left the terminal in a strange state
Close the terminal window and open a new one
Getting more detail. Run cora with --verbose, --debug, or --trace to put more detail in the log file. The log file's location is printed when something goes wrong, and it lives in ~/.cora-cli/logs/.
Frequently asked questions
Glossary
Approval
The prompt asking you to allow one file edit or one command. y allows, n refuses.
Checkpoint
A named point you can bring your files back to. A bookmark, not a backup.
Compact
Folding the older part of a conversation into a summary to make room.
Context window
How much of a conversation CORA can hold in mind at once. /context shows how full it is.
Conversation
One thread of work, saved on your machine, resumable later.
Fork
A copy of a conversation, so you can try two directions and keep both.
Helper
A read-only assistant CORA sends off to search or review. It cannot change anything.
MCP server
A connection to a tool outside your project an issue tracker, docs, a database.
Mode
ask, plan, code, or review. Decides what cora is allowed to do. Shift+Tab cycles.
Project/workspace
The folder CORA is working in.
Revert
Rolling your files back to how they were before a turn.
Rule
A markdown file sent with every message, a standing instruction.
Session
The live connection behind a conversation. It restarts; your conversation does not.
Skill
A reusable playbook CORA can reach for when the job matches.
Slash command
Anything you type starting with /, handled by CORA itself and never sent to the model.
Toolbox
The CodeMate app that signs you in and connects CORA to the model. It has to be running.
Tool row
One line in the conversation describing something CORA did. Click it to see the output.
Turn
One message from you and everything CORA does in response.
Workflow
A markdown file holding a procedure, run by typing its name as a command.
Note: If something on your screen does not match what you read here, run cora --doctor and check your version first.
Last updated