> For the complete documentation index, see [llms.txt](https://docs.codemate.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.codemate.ai/policies/refund-policy.md).

# Refund Policy

At CodeMate, your satisfaction is our priority. If you are not fully satisfied with your purchase, you can request a refund under the following terms:<br>

* To initiate a refund, please email us at <contact@codemate.ai> within 14 days of your purchase date.
* Refund requests submitted after 14 days of the purchase will not be eligible for a refund.
* Upon receiving a valid request, we will process the refund within 7–14 business days.
* Please note that payment gateway fees are non-refundable and will be deducted from the refunded amount.

For any questions or concerns regarding refunds, feel free to reach out to our support team.