⁉️Troubleshooting & FAQs

Some common issues and how to resolve them.

Issues with CodeMate VS Code Extension

If the CodeMate extension in VS Code isn't loading or working properly, follow these steps:

1. Reload or restart VS Code.

2. Ensure VS Code is updated to the latest version.

3. Check that the CodeMate extension is up to date.

4. Log out and log back in to the extension to reinitialize any stale sessions.

5. Reinstall the extension if the problem persists.

6. Look for conflicting extensions or background processes that may interfere with CodeMate’s operations.

7. Verify whether the issue is isolated to a specific feature or affects the entire extension.

If none of these resolve the issue, raise a support ticket via our Discord Server with a full description of the problem.

CodeMate AI Agent Troubleshooting

Note: The AI Agent is integrated directly within the CodeMate VS Code Extension. All AI-powered features (code review, debugging, optimization, etc.) are driven by this embedded agent.

Q: The AI Agent isn't responding to my prompts. A: Confirm that you're connected to the internet and logged into your CodeMate account. Restart VS Code and ensure both VS Code and the CodeMate extension are up to date.

Q: The code generated doesn’t match my expectations. A: Try refining your input. The AI Agent responds more accurately to detailed prompts with clear structure and intent.

Q: How can I enhance the AI Agent’s performance? A: Stay updated with the latest extension version, provide specific feedback within the app, and use best-practice prompting to guide the AI more effectively.

Issues with CodeMate Web App

To resolve issues in the web version of CodeMate:

• Log out and log back in.

• Perform a hard refresh (Shift + F5).

• Try opening the app in Incognito Mode or another browser.

• Check your internet connection.

• Ensure your browser is updated to the latest version.

• Clear cache and cookies for app.codemate.ai

If issues continue, contact support via our Discord Server.

FAQs

FAQs are live on our website: https://codemate.ai